Medical Referral Management Has Never Been Easier

Up to 70% of specialists report that the quality of their inbound patient referrals is of poor quality. The referral may simply be inappropriate or premature. More often, the referral is accompanied by a  dearth of information making it difficult to evaluate the patient and offer prompt opinions and recommendations. 

Many physician offices now use electronic health records (EHR) with limited referral capabilities. Most referrals are made by fax machine or eFax. Industry data show that up to 50% of referrals made by fax may never be scheduled. Furthermore, there is not yet a universal electronic patient data exchange to ensure the all relevant records accompany the referral. 

Specialists typically require insurance preauthorization before seeing the patient. Without preapproval for a visit, the patient’s insurance company may not compensate the specialist. In some cases, patients arrive in the specialist’s office with authorization for the visit still pending.

To overcome these problems, we created the MedMatch Network. MedMatch dramatically modernizes the referral system with software-as-a-service technology that seamlessly connects PCPs with specialists. The MedMatch referral system creates an electronic record referral and bypasses the increased workload of fax/eFax referrals.

The tracking and notification features of MedMatch ensure that patients are seen promptly by the right doctor as soon as possible. And, MedMatch helps to coordinate the pre-authorization process. MedMatch improves referral quality by facilitating the patient information exchange between EHR. The result is improved efficiency, reduced costs, better information for the PCP and specialist, and improved patient experience.

MedMatch Network is the cost-effective way to improve the quality of your referrals and stay responsive to the PCP and the patient. Enroll in the Charter Member Program for a one-year FREE subscription.